Outlook 2010 Basics
Audience
This course is appropriate for individuals new to the Microsoft Outlook environment who want to organize and work with email and contacts more efficiently.
Structure
This course is a combination of lecture and hands-on guided instruction. Course manual and quick reference guide provided.
Course Length
Half Day
Topics
The Ribbon
- Overview
- Group scrolling and more Buttons
- Two part buttons
- Contextual ribbons
- Accessing dialog boxes
- Minimize/restore the Ribbon
- Keytips
Outlook Backstage
- Info
- Open
- Help
Quick Access Toolbar
Explore Outlook
- Capabilities
- Outlook screen
- Help
- Folders
- Information viewer
- Screen options
Work with email
- Create a message
- Choose addressees
- Create a good subject line
- Build a good message body
- Best practices
- Change the message format
- Add a signature block
- Set options
- Spell check options
- Flag a message
Manage the Inbox
- Identify unread messages
- Sort by different criteria
- Search
- Change views
- Options
- Select messages
- Delete messages
- Print messages
- Reply and forward messages
- Mark as read or unread
Store messages
- Create folders
- Move messages to folders
- Best practices
- Automatically archive messages
Work with Contacts
- Add contacts
- Edit, delete contacts
- Create and work with distribution lists
Attachments
- Opening
- Saving
- Alternatives to attachments
- Best practices
Outlook 2010 Beyond Email
Audience
This course is designed for individuals with a basic understanding of Windows, the Microsoft Office Suite and Outlook who want to use Outlook’s more advanced tools more effectively.
Structure
This course is a combination of lecture and hands-on guided instruction. Course manual and quick reference guide provided.
Course Length
Half Day
Topics
Customize views
Work with the Calendar
- Switch to monthly view
- Other Calendar views
- Customize the view
Outlook Calendar items
- Code items
- Apply codes to items
- Add appointments
- Edit appointments
- Change an appointment’s start/end time
- Move an appointment
- Recurring appointments
- Schedule a tentative appointment
- Delete/undelete an appointment
- Acknowledge a reminder
- Create Calendar item from an email
- Color code Calendar items
Search
Events
- Create events
- Rename events
- Delete events
- Search for events
Meetings
- Create a meeting request
- Respond to a meeting request
- Track meeting requests
Print your schedule
Use rules to organize messages
- Create a rule
- Color-code messages
- Create advanced rules
Tasks
- Add a quick task
- Edit a task
- Assign a task
- Respond to a task request
- Change the task list view
- Create tasks from other objects
- Sort tasks
- Complete tasks
- Delete/undelete tasks
- Recurring tasks
Contact list
- Add a contact
- Add a contact from an email
- Organize the contact list
- Sort contacts
- Send contact information via e-mail
Create a mailing Distribution List
Search folders
- Default search folders
- Create a custom search folder
Outlook Strategies for Efficiency
Audience
This course is designed for individuals and organizations who need to work more efficiently in Outlook.
Structure
This course is a combination of lecture and hands-on guided instruction. Course manual and quick reference guide provided.
Course Length
Half Day
Topics
Save time with keyboard shortcuts
- Create new items
- Navigate quickly between folders
- Send or ‘save and close’ any item
- Miscellaneous
Time saving tricks and tips
- Open a folder in a new window
- Select and deselect multiple items
- Display multiple customized calendar days
Create new items an easy way
- Drag an item to another type of folder
- Super drag!
- Insert Outlook items
Create your own system
- General Systems
Daily/Weekly reviews
- Establish a weekly routine for work
Recommendations
Outlook as your main collection point
- Use Outlook as your information manager
Staying sane and balanced
- You control Outlook – Outlook should not control you
- Recommendations
Codes
- Use Outlook as a database
- Standardize information
Quickparts
- Standardize communication with peers
Flags and reminders
- Use these simple tools to schedule items
Categories
- Establish categories to easily locate and use information
Views
- Use current views
- Establish new views
Email Systems
- Workflow
- Rules
- Virtual Search folders
- Subject Lines
Outlook 2010 from GroupWise
Audience
This course is designed for individuals whose organizations are switching from GroupWise to Outlook 2010.
Structure
This course is a combination of lecture and hands-on guided instruction. Course manual and quick reference guide provided.
Course Length
Half Day
Topics
Understand Outlook capabilities
- Navigation Pane
- Different Folders
- Information Viewer
- To Do Bar
- Reading Pane
- Terminology
Working with Email
- Autocomplete differences with GW
- Setting Signature Blocks
- Flag Messages
- Sort Email
- Search for Email
- Email Formats
- Create Folders
- Archive Messages
- Set Distribution Lists
- Send Attachments
- Alternatives to Attachments
- Set Spelling Options
Using with the Calendar
- Outlook Terms vs. GroupWise
- Discovering Calendar Views
- Creating Events and Appointments
- Moving and Copying Events and Appointments
- Setting Calendar Permissions
- Scheduling a Meeting
- Options for Responding to a Meeting Request
- Tracking Meeting Responses
- Setting Delegate Access
Working with the Contact list
- Adding a Contact
- Organizing the Contact List
- Grouping Contacts
- Sending Contact Information via Email
- Categorizing Contacts
- Flagging Contacts
Outlook Web Access
- Accessing
- Brower Recommendations
PDF